Frequently Asked Questions

MOQ depends on the exact product, size, material, finish, logo process, quantity and stock or custom status; it is confirmed in the written quotation.

After receiving the specification, the team reviews the request and sends an itemized quotation when the product, MOQ, sample route and lead-time basis are confirmed.

Sample availability, sample charge and courier terms depend on the requested style and destination; confirm them in the quotation before sending.

Sample and bulk timing are confirmed after material, artwork, tooling, quantity and current capacity are reviewed.

Laser engraving, embossing/debossing, pad printing, enamel fill and epoxy options depend on material, size and artwork; tooling route and cost are confirmed after artwork review. A digital proof can be reviewed before production.

Yes. We dye resin and mold plastics to match any Pantone/TPX reference or physical swatch, with a lab dip sent for approval before bulk dyeing.

Payment options and milestones are confirmed in the quotation and order documents for the buyer and route.

Shipping method, Incoterm, freight and delivery timing are confirmed for the destination and order details.

Share the material, end use, retailer protocol and destination market with your RFQ. We will confirm the available documentation and any required third-party testing before production.

If required by the retailer, include the detection standard and threshold in the RFQ; availability and evidence are confirmed for that order.

Mixed-item shipping can be discussed; the quotation states the applicable MOQ for each item and packing arrangement.

Ligne is the traditional button size unit: 1L = 0.635 mm. Common sizes: 14L = 9 mm, 18L = 11.5 mm, 20L = 12.5 mm, 24L = 15 mm, 32L = 20 mm, 36L = 23 mm, 44L = 28 mm. See our size-chart guide for a full table.

Tooling ownership, storage, fee and reorder terms are confirmed in writing after artwork and specification review.

Yes — mail us a sample or send clear photos with a ruler in frame. We reverse-engineer size, material and finish, and quote an equivalent or improved version. We do not copy third-party trademarked logos.

First-run quantities are reviewed against the requested style and specification; stock or custom route is confirmed in the quotation.

Packing formats and carton details are confirmed per product, quantity and buyer instruction.

Inspection scope and sampling level are confirmed against the buyer's specification; request pre-shipment evidence if needed.

Yes, with the right spec: high-temperature resin grades for hospital/hotel laundering, and brass/stainless denim hardware for stone and enzyme washing. Tell us the wash process and we'll spec accordingly.

If the buyer uses the Alibaba storefront, check the current listing and platform terms; direct quotation terms are confirmed separately.

We work with international apparel brands, garment factories, uniform makers and trim wholesalers. Share your destination market and buyer protocol so shipping and testing requirements can be confirmed in the quotation.